The Apple Experience : Secrets to Building Insanely Great Customer Loyalty /
Praise for THE APPLE EXPERIENCE "There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience."...
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| Format: | eBook |
| Language: | English |
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McGraw-Hill,
2012.
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| Edition: | 1st edition. |
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| Online Access: | Connect to this electronic resource |
Internet
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