RT Essentials /

In a typical organization, there's always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software. You need to know who wants what and keep track of what is left to do. This is where a ticketing system comes in. A ticketing sys...

Full description

Bibliographic Details

Main Authors:	Chamberlain, Darren (Author), Rolsky, Dave (Author), Foley, Richard (Author), Vincent, Jesse (Author), Spier, Robert (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	O'Reilly Media, Inc., 2005.
Edition:	1st edition.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource