Practical IT Service Management, 2nd Edition /

How can you ensure that IT problems do not damage your business? IT is integral to modern organisations, and the way you manage it can make or break your business. IT service management - not just for the IT director It is not enough for the IT manager to understand the latest technical developments...

Full description

Bibliographic Details

Main Author:	BS, Thejandra (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	IT Governance Publishing, 2014.
Edition:	2nd edition.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource