Service Level Agreements : A Legal and Practical Guide /
Buy the itSMF guide to service level management today! Service Level Management - a Practitioner's Guide, Second Edition ;offers a practical, experience-based approach to the subject matter. This guide shows you the best way to design a service level management (SLM) roadmap and implementation...
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| Format: | eBook |
| Language: | English |
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IT Governance Publishing,
2010.
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| Edition: | 1st edition. |
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| Online Access: | Connect to this electronic resource |
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