Michelli, J. (2011). Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System EBOOK (1st edition.). McGraw-Hill.
Chicago Style (17th ed.) CitationMichelli, Joseph. Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System EBOOK. 1st edition. McGraw-Hill, 2011.
MLA (9th ed.) CitationMichelli, Joseph. Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System EBOOK. 1st edition. McGraw-Hill, 2011.
Warning: These citations may not always be 100% accurate.