Prescription for Excellence : Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System EBOOK /

THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! "Like any business, a hospital must be true to its core values in order to succeed. 'Trickle-down values' start at the top with the best leadership, so that all the stakeholders understand and carry out the institution's m...

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Bibliographic Details

Main Author:	Michelli, Joseph (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	McGraw-Hill, 2011.
Edition:	1st edition.
Subjects:	Leadership. Electronic books.
Online Access:	Connect to this electronic resource