Microsoft Dynamics® CRM 4.0 Step by Step /

Whether you're in sales, marketing, or customer service-quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace-building and practicing the skills you need, just when you need them! Create and manage accounts-for a 360¿ view of...

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Bibliographic Details

Main Author:	Jim Steger Mike Snyder Kara O'Brien, and Brendan (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	Microsoft Press, 2008.
Edition:	1st edition.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource