Leadership in Action : In Focus-Customer Commitment-Client Focus Leads to Success /

There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus.

Bibliographic Details
Main Author: Hammett, Pete (Author)
Corporate Author: Safari, an O'Reilly Media Company
Format: eBook
Language:English
Published: Center for Creative Leadership, 2008.
Subjects:
Online Access:Connect to this electronic resource
Description
Summary:There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus.
Item Description:Electronic resource.
Physical Description:1 online resource (2 pages)
Format:Mode of access: World Wide Web.