Leadership in Action : In Focus-Customer Commitment-Client Focus Leads to Success /

There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus.

Bibliographic Details

Main Author:	Hammett, Pete (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	Center for Creative Leadership, 2008.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource