The Manager's Pocket Guide to Emotional Intelligence : From Management to Leadership /

One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competenci...

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Bibliographic Details

Main Author:	Sterrett, Emily (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	HRD Press, 2000.
Edition:	1st edition.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource