Working with Difficult People, 2nd Edition /

Mastering the ability to handle difficult people and disruptive behaviors has always been a critical career skill. Working with Difficult People defines nine fundamental types of difficult people and gives readers a complete system for opening lines of communication, resolving differences, and avoid...

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Bibliographic Details

Main Authors:	Dobson, Michael (Author), Lundin, William (Author), Lundin, Kathleen (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	AMACOM, 2008.
Edition:	2nd edition.
Subjects:	Career development. Electronic books.
Online Access:	Connect to this electronic resource