The Customer Experience Edge : Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers (Audio Book) /

About the Book: Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail--the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and ma...

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Bibliographic Details

Main Authors:	Soudagar, Reza (Author), Iyer, Vinay (Author), Hildebrand, Volker (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	Audio eBook
Language:	English
Published:	McGraw-Hill, 2011.
Edition:	1st edition.
Subjects:	Audiobooks.
Online Access:	Connect to this electronic resource