The Basics of Process Mapping, 2nd Edition /

This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.

Bibliographic Details

Main Author:	Damelio, Robert (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	Productivity Press, 2011.
Edition:	2nd edition.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource