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Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships /

Bibliographic Details
Main Author: Lafrenière, Daniel (Author)
Corporate Author: Taylor & Francis
Format: eBook
Language:English
Published: New York, NY : Routledge, Taylor & Francis Group, 2020.
Subjects:
Consumer satisfaction.
Customer relations.
Customer loyalty.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Item Description:Electronic resource.
Physical Description:1 online resource.
Bibliography:Includes bibliographical references (pages 85-89) and index.
ISBN:9780429328091 (electronic bk.)
0429328095 (electronic bk.)