Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships /

Bibliographic Details

Main Author:	Lafrenière, Daniel (Author)
Corporate Author:	Taylor & Francis
Format:	eBook
Language:	English
Published:	New York, NY : Routledge, Taylor & Francis Group, 2020.
Subjects:	Consumer satisfaction. Customer relations. Customer loyalty. Electronic books.
Online Access:	Connect to the full text of this electronic book