Aligning Training and Client Expectations /

This title focuses on what trainers need to consider in order to achieve alignment with customer expectations to achieve outstanding results. From setting the stage with authenticity to managing contractual issues, trainers will learn how to manage the data collection, analysis, implementation and f...

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Bibliographic Details

Main Author:	Brenner, Michael (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	Association for Talent Development, 2014.
Edition:	1st edition.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource