50 Activities for Developing Emotional Intelligence /

Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind. Certain competencies are found repeatedly. in high performers at all levels, from customer service representatives to CEOs. As trainers we...

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Bibliographic Details

Main Author:	Lynn, Adele (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	HRD Press, 2000.
Edition:	1st edition.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource