APA (7th ed.) Citation

Green, R. (2011). Cisco Unified Customer Voice Portal: Building Unified Contact Centers (1st edition.). Cisco Press.

Chicago Style (17th ed.) Citation

Green, Rue. Cisco Unified Customer Voice Portal: Building Unified Contact Centers. 1st edition. Cisco Press, 2011.

MLA (9th ed.) Citation

Green, Rue. Cisco Unified Customer Voice Portal: Building Unified Contact Centers. 1st edition. Cisco Press, 2011.

Warning: These citations may not always be 100% accurate.