APA (7th ed.) Citation

Evenson, R. (2017). Customer Service Training 101, 3rd Edition (3rd edition.). AMACOM.

Chicago Style (17th ed.) Citation

Evenson, Renee. Customer Service Training 101, 3rd Edition. 3rd edition. AMACOM, 2017.

MLA (9th ed.) Citation

Evenson, Renee. Customer Service Training 101, 3rd Edition. 3rd edition. AMACOM, 2017.

Warning: These citations may not always be 100% accurate.