Customer Service Training 101, 3rd Edition /

Employees aren't just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer. Whether you're a manager, owner, or employee, Custo...

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Bibliographic Details

Main Author:	Evenson, Renee (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	AMACOM, 2017.
Edition:	3rd edition.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource