Customer Service : How to Attract, Retain, and Interact with High-Quality Customers /

Includes Complete Participant & Instructor Workbooks! Overview Your fast, fun resource for delivering outstanding customer service: the perfect complement to Jeff Havens's Customer Service video course! Description In an era where many companies offer similar products and services at simila...

Full description

Bibliographic Details

Main Author:	Havens, Jeff (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	PH Professional Business, 2015.
Edition:	1st edition.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource