Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition /

The New York Times and Washington Post bestseller that changed the way millions communicate "[ Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key tho...

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Bibliographic Details

Main Authors:	Patterson, Kerry (Author), Grenny, Joseph (Author), McMillan, Ron (Author), Switzler, Al (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	McGraw-Hill, 2011.
Edition:	2nd edition.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource