Business Service Management Best Practices /

This IBM Redbooks publication discusses Business Service Management best practices. Business Service Management is a key component of IBM's on demand Automation Blueprint. It is the top layer of the system management discipline which enables IT management to be related to the business. The ulti...

Full description

Bibliographic Details

Main Authors:	Darmawan, Budi (Author), Cox, Kimberly (Author), Ragab, Bahaeldin (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	IBM Redbooks, 2004.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource