APA (7th ed.) Citation

Michelli, J. (2015). Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way (1st edition.). McGraw-Hill.

Chicago Style (17th ed.) Citation

Michelli, Joseph. Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way. 1st edition. McGraw-Hill, 2015.

MLA (9th ed.) Citation

Michelli, Joseph. Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way. 1st edition. McGraw-Hill, 2015.

Warning: These citations may not always be 100% accurate.