Five Star Service, One Star Budget : How to create magic moments for your customers that get you noticed, remembered and referred /

Everybody loves Five Star Service. It's the surest way to a more successful career for you and greater success for your organization. What's more, it's not half as difficult or time consuming to achieve as you might think! Neither does it have to cost a fortune. There's a common...

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Bibliographic Details

Main Author:	Heppell, Michael (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	Pearson Education Limited, 2009.
Edition:	1st edition.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource