From Voices to Results - Voice of Customer Questions, Tools and Analysis /

Make the right decisions about your products and services by listening effectively to the people that matter ? your customers About This Book Understand the core components, processes and technologies available for a VOC initiative Structure effective VOC programs and turn VOC into actionable produc...

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Bibliographic Details

Main Author:	Coppenhaver, Robert (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	Packt Publishing, 2018.
Edition:	1st edition.
Subjects:	Electronic books.
Online Access:	Connect to this electronic resource