Designing experiences /

Bibliographic Details

Main Authors:	Rossman, J. Robert (James Robert), 1946- (Author), Duerden, Mathew D. (Author)
Corporate Author:	Walter de Gruyter & Co
Format:	eBook
Language:	English
Published:	New York : Columbia University Press, [2019]
Subjects:	Customer relations. Customer services. Experience. Target marketing. Electronic books.
Online Access:	Connect to the full text of this electronic book