Delivering Knock Your Socks Off Service /
Create a service advantage with the help of customer service guru Ron Zemke.
| Main Authors: | , |
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| Corporate Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
AMA Self-Study,
2001.
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| Edition: | 1st edition. |
| Subjects: | |
| Online Access: | Connect to this electronic resource |
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