APA (7th ed.) Citation

Zemke, R., & Williamson, B. (2001). Delivering Knock Your Socks Off Service (1st edition.). AMA Self-Study.

Chicago Style (17th ed.) Citation

Zemke, Ron, and Bobette Williamson. Delivering Knock Your Socks Off Service. 1st edition. AMA Self-Study, 2001.

MLA (9th ed.) Citation

Zemke, Ron, and Bobette Williamson. Delivering Knock Your Socks Off Service. 1st edition. AMA Self-Study, 2001.

Warning: These citations may not always be 100% accurate.