Warranty fraud management : reducing fraud and other excess costs in warranty and service operations /

Bibliographic Details

Main Authors:	Kurvinen, Matti, 1961- (Author), Töyrylä, Ilkka, 1970- (Author), Murthy, D. N. P. (Author)
Corporate Author:	ProQuest (Firm)
Format:	eBook
Language:	English
Published:	Hoboken : Wiley, [2016]
Series:	Wiley and SAS business series.
Subjects:	Quality of products. Warranty. Products liability. Sales management. Electronic books.
Online Access:	Connect to the full text of this electronic book