APA (7th ed.) Citation

Heapy, J., King, O., & Samperi, J. (2018). Customer-driven transformation: How being design-led helps companies get the right services to market. Kogan Page Limited.

Chicago Style (17th ed.) Citation

Heapy, Joe, Oliver King, and James Samperi. Customer-driven Transformation: How Being Design-led Helps Companies Get the Right Services to Market. London ; New York, NY: Kogan Page Limited, 2018.

MLA (9th ed.) Citation

Heapy, Joe, et al. Customer-driven Transformation: How Being Design-led Helps Companies Get the Right Services to Market. Kogan Page Limited, 2018.