Customer-driven transformation : how being design-led helps companies get the right services to market /

Bibliographic Details

Main Authors:	Heapy, Joe (Author), King, Oliver (Business consultant) (Author), Samperi, James (Author)
Corporate Author:	ProQuest (Firm)
Format:	eBook
Language:	English
Published:	London ; New York, NY : Kogan Page Limited, 2018.
Subjects:	Customer services. New products. Service industries. Electronic books.
Online Access:	Connect to the full text of this electronic book