100 practical ways to improve customer experience : achieve end-to-end customer engagement in a multichannel world /

Bibliographic Details

Main Authors:	Newman, Martin (Business consultant) (Author), McDonald, Malcolm (Author)
Corporate Author:	EBSCOhost
Format:	eBook
Language:	English
Published:	London, United Kingdom ; New York, NY, USA : Kogan Page Limited, 2018.
Subjects:	Customer relations. Customer services. Marketing. Electronic books.
Online Access:	Connect to the full text of this electronic book