Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected /

This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. To understand how different professions respond to surprise, RAND researchers developed a framework that categorizes professionals' responses to surprise in...

Full description

Bibliographic Details

Main Authors:	Baiocchi, Dave (Author), Fox, D. Steven (Author)
Corporate Author:	JSTOR (Organization)
Format:	eBook
Language:	English
Published:	Santa Monica, CA : RAND Corporation, [2013]
Series:	Rand Corporation monograph series.
Subjects:	Emergency management. Surprise. Medical emergencies. BUSINESS & ECONOMICS > Industrial Management. BUSINESS & ECONOMICS > Management. BUSINESS & ECONOMICS > Management Science. BUSINESS & ECONOMICS > Organizational Behavior. SOCIAL SCIENCE > Disasters & Disaster Relief. Electronic books.
Online Access:	Connect to the full text of this electronic book