Stephen Sweet defines emotional labor.

Professor Stephen Sweet discusses emotion in the workplace, dividing it into three concepts: having emotions, emotion management and emotional labor. Sweet highlights the sociology behind emotional labor and the conscious effort it takes to change your emotions and the emotions of those around you.

Bibliographic Details

Corporate Author:	Sage Publications
Format:	Video
Language:	English
Language Notes:	Closed-captioned in English.
Published:	London : SAGE Publications Ltd, 2017.
Subjects:	Industrial sociology. Labor. Interpersonal relations. Internet videos.
Online Access:	Connect to this streaming video