JEA : on the road to cost transparency /

This teaching case examines how one chief information officer, called Vice President (VP) of Technology Services (TS), engaged in a strategic cost initiative to make costs more transparent to users/customers and to impact on their demand for the services of the TS unit at a community-owned electric,...

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Bibliographic Details

Main Authors:	MacArthur, John B. (Author), Michelman, Jeffrey E. (Author), Waldrup, Bobby E. (Author), Wallace, Dana M. (Author)
Corporate Author:	Sage Publications
Format:	eBook
Language:	English
Published:	London : SAGE Publications Ltd, 2017.
Series:	SAGE Knowledge. Cases.
Subjects:	Cost accounting > Case studies. Strategic planning > Case studies. Electronic books.
Online Access:	Connect to the full text of this electronic book