Not in watertight compartments : service quality improvement and organization development /

Alpha Rehabilitation Services (ARS) is a private health care organization founded in 1996 which offers services such as the treatment of motor pathologies, as well as cognitive and language ones. The top values of the organization include high quality service and a personal engagement between staff...

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Bibliographic Details

Main Author:	Falcone, Paola (Author)
Corporate Author:	Sage Publications
Format:	eBook
Language:	English
Published:	[London] : SAGE, 2016.
Series:	SAGE knowledge. Cases.
Subjects:	Health services administration > Case studies. Quality control > Case studies. Organizational change > Case studies. Electronic books.
Online Access:	Connect to the full text of this electronic book