Improving customer satisfaction in an R & D environment /

Bibliographic Details

Main Authors:	Alexander, Anita (Author), Lious, Y. H. Andrew (Author)
Format:	Government Document eBook
Language:	English
Published:	Cleveland, Ohio : National Aeronautics and Space Administration, Lewis Research Center, August 1998.
Series:	NASA technical memorandum ; 1998-208494.
Subjects:	Support systems. Quality control. Management systems. Management planning.
Online Access:	https://purl.fdlp.gov/GPO/gpo83405