Using organizational learning to improve service quality.
Professors Stewart Clegg and Tyrone Pitsis discuss how organizations can be capable of learning. They examine how nursing homes can evaluate and improve their facilities and services.
| Corporate Author: | |
|---|---|
| Format: | Video |
| Language: | English |
| Language Notes: | Closed-captions in English. |
| Published: |
London, United Kingdom :
SAGE Publications Ltd,
[2016]
|
| Series: | Management & organizations ;
10. |
| Subjects: | |
| Online Access: | Connect to this streaming video |
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