The Ritz Carlton : ladies & gentlemen serving ladies & gentlemen.
Professor Salah S. Hassan discusses the Ritz-Carlton and how it has maintained its position as a world-class hotel. He reflects the company's focus on employee and customer satisfaction, as well as its consistent commitment to excellence.
| Corporate Author: | |
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| Format: | Video |
| Language: | English |
| Language Notes: | Closed-captions in English. |
| Published: |
London, UK :
SAGE Publications Ltd,
2016.
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| Series: | SAGE video cases.
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| Subjects: | |
| Online Access: | Connect to this streaming video |
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