Effective difficult conversations : a step-by-step guide /

Bibliographic Details
Main Authors:	Soehner, Catherine (Author), Darling, Ann (Ann L.) (Author)
Corporate Author:	ebrary, Inc
Format:	eBook
Language:	English
Published:	Chicago : ALA Editions, an imprint of the American Library Association, 2017.
Subjects:	Library personnel management > Handbooks, manuals, etc. Conflict management > Handbooks, manuals, etc. Communication in library administration > Handbooks, manuals, etc. Business communication > Handbooks, manuals, etc. Interpersonal communication > Handbooks, manuals, etc. Electronic books.
Online Access:	Connect to the full text of this electronic book

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