Overcoming barriers with 'yes and'.

Author and consultant Delores Lindsey discusses language barriers such as 'Yeah but ...' and ways to overcome them. She explains the use of conversation maps and scripting to move the conversation in a positive direction.

Bibliographic Details

Format:	Video
Language:	English
Language Notes:	Closed-captions in English.
Published:	Thousand Oaks, California, United States : Corwin Press, [2015]
Series:	Culturally proficient coaching.
Subjects:	Teaching. Nonfiction television programs. Internet videos.
Online Access:	Connect to this streaming video