Phone Skill Series.

In today's day and age, every caller likes to feel that they are dealing with a highly skilled and professional organisation.. In essentially every organisastion, the telephone is the first point of contact with the customer. How well we communicate on the telephone is crucial to the impression...

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Bibliographic Details

Corporate Authors:	Channel 1 (Firm),$4dst, Kanopy (Firm),$4dst
Format:	Video
Language:	English
Language Notes:	In english
Published:	[San Francisco, California, USA] : Channel 1, 2009. Kanopy Streaming, 2016.
Subjects:	Leadership. Internet videos. Educational films.
Online Access:	Connect to this streaming video