Measuring Operational Performance.

Why is performance measurement so important to the health of an organization? How do the four dimensions of the “Balanced Scorecard” framework (financial performance, customer assessment, internal business process, and learning and growth) work independently and together? What is the “triple-bottom-...

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Corporate Authors: Great Courses (Firm),$4dst, Kanopy (Firm),$4dst
Format: Video
Language:English
Language Notes:In English
Published: [San Francisco, California, USA] : The Great Courses, 2015.
Kanopy Streaming, 2016.
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