Deriving Value from Your Customers.

Look at some other sources of value that companies can get out of their transactions and start thinking more broadly about the sources of value a company should seek. The specific focus of this illuminating lecture is on three additional kinds of customer-related value: loyalty value, information va...

Full description

Bibliographic Details

Corporate Authors:	Great Courses (Firm),$4dst, Kanopy (Firm),$4dst
Format:	Video
Language:	English
Language Notes:	In English
Published:	[San Francisco, California, USA] : The Great Courses, 2015. Kanopy Streaming, 2016.
Subjects:	Business education. Advertising & PR Marketing Internet videos. Educational films.
Online Access:	Connect to this streaming video