Resolving professional-client conflicts through restoring dialogue /

Professionals and clients sometimes reach a point when dialogue collapses into monologue. Both parties find themselves imprisoned in a state of dueling monologues, and professionals must find a way to shift back. Restoring self- or inner dialogue is a critical step to resolving spoken dueling dialog...

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Bibliographic Details
Other Authors: Anderson, Harlene, 1942- (Speaker)
Format: Video
Language:English
Language Notes:This edition in English.
Published: Alexandria, VA : Microtraining Associates, 2013.
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