Communicating with customers /

On a first job, students suddenly find themselves 'on the other side of the counter' dealing with customers who range from polite to puzzled, from indecisive to just plain ornery. Communicating With Customers teaches how to deal with people-as-customers. Viewers learn how to defuse the ang...

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Bibliographic Details

Other Authors:	Schrank, Louise Welsh (Producer)
Format:	Video
Language:	English
Language Notes:	This edition in English.
Published:	Chicago, IL : Learning Seed, 2004.
Series:	Global business and economics in video
Subjects:	Customer relations. Internet videos. Educational films.
Online Access:	Connect to this streaming video (Alexander Street Press)