Identifying Hidden Needs : Creating Breakthrough Products /

Too many new products fail. New products which are hard to differentiate from existing products won't capture the customer's imagination. The failureĀ is due to a poor understanding of customers' needs. Companies need to take a radical approach to identifying customers' real needs...

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Bibliographic Details
Main Authors: Goffin, Keith (Author), Koners, Ursula (Author), Lemke, Fred (Author)
Corporate Author: SpringerLink (Online service)
Format: eBook
Language:English
Published: London : Palgrave Macmillan UK : Imprint: Palgrave Macmillan, 2010.
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