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Designing service processes to unlock value /

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Bibliographic Details
Main Author: Field, Joy M. (Author)
Corporate Author: EBSCOhost
Format: eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2017.
Edition:Second edition.
Series:Service systems and innovations in business and society collection.
Subjects:
Customer services.
customer
innovation
processes
self-service
services
service inventory
service process design
service provider
value co-creation
Electronic books.
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by Field, Joy M.
Published 2021
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by Field, Joy M.
Published 2012
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