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Driven to delight : delivering world-class customer experience the Mercedes-Benz way /

"Why are Mercedes-Benz customers so loyal and passionate? Because the people at Mercedes-Benz are Driven to Delight,"--Amazon.com.

Bibliographic Details
Main Author: Michelli, Joseph A., 1960- (Author)
Format: Book
Language:English
Published: New York : McGraw-Hill Education, [2016]
Subjects:
DaimlerChrysler.
Mercedes automobiles.
Automobile industry and trade > Germany > Management.
Automobile industry and trade > Customer services > Germany.
Automobile industry and trade > Customer services.
Automobile industry and trade > Management.
Germany.

West Campus Library: Stacks

Holdings details from West Campus Library: Stacks
Call Number: HD9710.G44 D3845 2016
 
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HD9710.G44 D3845 2016 Available